FAQs
How do I know which size to choose?
We recommend checking the size guide before placing your order. For the most accurate fit, compare the measurements with a similar piece you already own.
Is this item true to size?
Most of our pieces fit true to size, but some styles may be designed to be more relaxed, oversized or fitted. Please check the product description for specific fit details.
What if the item doesn't fit me?
If the fit is not right, you can request a return or exchange according to our returns policy. The item must be unworn, unused and returned in its original condition.
What is the fabric like?
We carefully select pieces with comfort, style, and everyday wear in mind. You can find the fabric details in the product description before ordering.
Will the color look exactly like the photos?
We do our best to show each piece as accurately as possible. However, slight colour differences may occur due to lighting, photography and screen settings.
How long will delivery take?
Delivery times may vary depending on your location and the item ordered. Once your order has been dispatched, you will receive tracking details by email.
Vocês oferecem rastreamento?
Yes. As soon as your order has been dispatched, we will send you a tracking number so you can follow your parcel online.
Can I wear this piece for different occasions?
Yes. Our pieces are selected to be versatile and easy to style, whether you are dressing for everyday wear, work, dinner, weekends or special moments.
Is the item comfortable to wear?
Our goal is to offer pieces that feel as good as they look. We focus on flattering cuts, wearable designs and styles that can move with your day.
What should I do if I receive the wrong or damaged item?
Please contact our support team as soon as possible with your order number and clear photos of the item. We will review your case and help resolve it quickly.
Can I return sale items?
Sale item returns may depend on the promotion and our returns policy. Please check the returns information before placing your order.
How can I contact you before buying?
You can contact our customer support team through our contact page or by email. We are happy to help with sizing, fit, delivery and product questions.