FAQs

How do I choose the right size?

You can check our size guide on each product page before placing your order. We recommend comparing the measurements with a similar item you already own for the best fit.

Are your items true to size?

Most of our pieces fit true to size, but some styles may have a more relaxed or fitted cut. Please check the product description and size guide before ordering.

Can I exchange my order if the size is not right?

Yes. If your item does not fit, you may request an exchange according to our exchange policy. Items must be unused, unworn, and returned in their original condition.

How long will my order take to arrive?

Shipping times may vary depending on your location and the item purchased. Once your order is dispatched, you will receive tracking details by email.

How do I track my order?

After your order has been shipped, you will receive a tracking number by email. You can use it to follow your delivery status online.

What payment methods are accepted?

We accept secure online payments, including major credit and debit cards. Available payment options will be shown at checkout.

Can I return an item?

Yes. If you are not fully satisfied with your purchase, you may request a return within the return period stated in our policy. Items must be unworn, unused, and in their original condition.

Will the colour look exactly like the pictures?

We do our best to display product colours as accurately as possible. However, slight colour differences may occur due to lighting, photography, and screen settings.

What if my item arrives damaged or incorrect?

Please contact us as soon as possible with your order number and photos of the item. Our support team will review your case and help resolve the issue.

How can I contact you?

You can contact our support team through our contact page or by email. We aim to respond as quickly as possible during business days.